"Folder does not support reminders"

Question

Just got this error message when moving an existing event: “The Reminder will not appear because the item is in a folder that doesn’t support reminders.” It's in the same calendar (under My Calendars) that I've been using for years.

Outlook 365 Version 2209 (Build 15629.20156 Click-to-Run) in Windows 10.

Thanks for assistance.

Answer 1

Thanks Anesu. The problem hasn't repeated and I haven't been able to recreate, so it maybe it was a one-time glitch. I'll post back if that changes.

David

Answer 2

Dear David Bergman New School,

Thank you for the reply and update.

If you may get a chance to reproduce the same scenario in Outlook web Application(OWA) this would be awesome. It will help us a lot to isolate the concern, meaning if it happens in OWA too the scenario is probably related to your email account settings/Organizational/Server settings but if it only happens in Outlook For windows only then it is a client issue. Both scenario's are troubleshot differently.

I kindly wanted to know if you may have access to test on OWA (https://outlook.office.com/)?

We look forward to your response, Thanks for your cooperation.

Sincerely,

Anesu | Microsoft Community Moderator

Answer 3

Thanks Anesu. I wasn't actually moving it to a different calendar. I was just dragging it to a slightly different time within the same personal calendar in My Calendar.

I don't use the web application.

David

Answer 4

Dear David Bergman New School,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description I understand you have concern moving an existing event in your calendar. Please correct me if I am wrong. Thank you.

In order to offer accurate solution, we may need to clarify more details based on the query. Could you please help to provide below information? Thanks so much for your cooperation and time.

Kindly share with us the information below:

1. Are you encountering same scenario in Outlook web Application (OWA)?
2. To which folder are you moving the event to (shared calendar/group calendar/another calendar under My Calendars...)?

We look forward to your response, Thanks for your cooperation.

Sincerely,

Anesu | Microsoft Community Moderator