Outlook 2010 errors

Question

I am getting these errors in Outlook 2010. They just started all of a sudden. I've been using Outlook for quite a while and all of a sudden, it's not working. What can I do?

Task '___@___.___ - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Task '___@___.___ - Receiving' reported error (0x800CCC91) : 'Your e-mail server rejected your user name. Verify your user name for this account in Account Settings. The server responded: -ERR Command is not valid in this state.'

Task '___@___.___ - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR authentication failed'

Answer 1

As far as I know, mail.com is not Xfinity. You may be using Xfinity as your Internet provider, but you're not using them for you mail.

The correct settings for mail.com are as follows:

	Incoming (POP3)	Outgoing (SMTP)
Server	pop.mail.com	smtp.mail.com
Port	995	587
Encryption	SSL or encryption	STARTTLS, TLS or encryption

Answer 2

POP.mail.com and SMTP.mail.com Incoming Server (POP3) 110Outgoing Server (SMTO) 25

Answer 3

What server name, port and encryption have you configured for both the outgoing and incoming servers?

Answer 4

Brian,

My mail provider is Xfinity.

I'm using a POP account.

I can log into Outlook.com with the same passwords I used in Outlook.

Answer 5

Hi. I'm Brian and I will do my best to help you.

Who is your mail provider? What type of account (POP, IMAP) are you using? Can you log into your mailbox with a web browser using the address and password you configured for the account in Outlook?