Report Phishing Button Options

Question

We're starting to want to test the feature for O365 to have users click the Report Phishing or Report Message button on the ribbon to be able to submit suspected malicious messages. Currently users just forward the email to us, or forward them as an attachment, which isn't ideal obviously. My question is to anyone with current experience using it. Is the only configuration that happens is the users click the button and it creates an event in the dashboard? Is there a way to forward some sort of notification or email to our ticketing system so it can open a corresponding ticket for our tracking purposes? I'm going to be trying to get it enabled this week just for a few users so I can do some small testing but I'm sure there are a lot of other admins who have already done similar and was curious. I believe there are other 3rd party apps that allow emails to be sent when the button is clicked, but I'd preferably like to stick to something first party if I can.

Answer 1

Hi alittle_glwa,

Good day.

Hope you are doing well. Thank you for posting in Microsoft Community.

According to your description, yes, I have gone through your situation, in order of your concern, seems like your concern environment is related to 3rd party apps that allow emails, I would like to share some information with you, as Microsoft has specific community channel resources where our related most valuable professional can provide possible information for certain different support scope and attributes So would you mind to connect and place your concern on our specific dedicated Microsoft Q&A forum community channel to get further possible information from our related community members?

Because, we are mainly focusing Office 365 exchange online related scenario on this forum community channel.

Here is URL link to place your concern: Microsoft Q&A forum channel

I am really appreciating your kind cooperation.

Stay safe and healthy.

Sincerely,
Darpan