Increase Outlook Memory

Question

How do you increase the memory capacity for the Outlook programme on a PC?

Emails are failing to be received. The Outlook send / sent icon hangs there with syncing shown but failing to complete. The emails are on my Web Mail which has unlimited capacity. My email provider has checked and my account and verified it does have unlimited capacity and advice the problem is with Outlook itself.

To fix the problem all large file emails and attachment's have been deleted; Outlook auto archives regularly; all COM Add ins are turned off; etc. In the short term this has fixed the problem but it has now become a daily exercise to go through all emails deleting emails and attachments larger than 1MB and then having to turn off and on Outlook every 3 to 4 hours. Obviously this is a short term fix and even then I foresee this not working soon. Do you have any other suggestions?

As a business I need to keep records of all email correspondence for at least 6 years. So I can't simply delete all emails older than 6 or 12 months.

Is there a way of increasing the memory capacity of Outlook? Would this resolve the problem?

Any other suggestions welcome.

Answer 1

Thanks for your reply, but I am disappointed that what appears to be a simple question can not be resolved.

As suggested, I have placed the question on the professional forum. I doubt I will have a reply or a solution that I can understand as the forum appears to be a far more complex technical forum dedicated to developer networks.

Answer 2

Hi, MJWArchitects

Oops. Since you've set the category which is Outlook for business, and we're dedicating into these issues.

Please be kindly to understand that Office 2013 which is out of our boundary and experience. (Please understand that this would be totally different between Office 2013 and EXO. )

Therefore, we would like to refer you to the right place - office-outlook-itpro which there's a professional team can give you further help.

Thanks for your time and your understanding would be highly appreciated.

Kind Regards,

Zed

Answer 3

Thank you for help.

Following the links, for this to work do you need to have Office 365? And / or an Exchange account?

We have Office 2013. Is there a different solution that works for Office 2013?

Answer 4

Hi, MJWArchitects

According to your description, since you've already tried those methods already.

We would like introduce a special feature which is Learn about auto-expanding archiving.

Please be kindly to contact your administrator to give an attempt for Office 365: Auto-Expanding Archives FAQ.

Hope it works for you.

Kind Regards,

Zed