Azure Virtual Desktop application Group assignments not Working

Joseph Miller 21 Reputation points
2021-07-01T17:37:27.637+00:00

I have Created a hostpool and session host in azure and assigned a user to the automatically created Desktop access group for testing. When I attempt to access the resource using the web client I am shown a message reading:

"It looks like your system administrator hasn’t set up any resources for joe@completecontact.net yet. Please choose a different account or try again. If you believe you have received this message in error, please contact your system administrator."

I tried both the modern and classic web access links:

https://rdweb.wvd.microsoft.com/arm/webclient/index.html
https://rdweb.wvd.microsoft.com/webclient/index.html

Thanks in Advance,
Joe Miller

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. Andreas Baumgarten 98,446 Reputation points MVP
    2021-07-01T19:27:16.5+00:00

    Hi @Joseph Miller ,

    just to verify:
    The Host VM is member in a Active Directory? (AADS or "local" AD)?
    The user is a member in the same AD domain as VM?
    The group is member in the same AD domain as VM and user?
    Everything is synced from AD to AAD?

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten


  2. prmanhas-MSFT 17,891 Reputation points Microsoft Employee
    2021-08-03T07:13:16.547+00:00

    @Joseph Miller Apologies for the delay in response and all the inconvenience caused because of the issue.

    As per mentioned here in a similar issue Can you please check if you have assigned 'Workspace’ against your application group? You can find it here as below at time of creation as well:

    120009-image.png

    Also you can refer to this which can help you with your issue.

    If still the issue persists let me know we will try to help you in best way possible :).

    Please "Accept as Answer" if it helped so it can help others in community looking for help on similar topics.

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