Bug??? - Outlook Delegate settings

Question

Hello everyone. I have a question regarding a potential bug in Microsoft Outlook. There's a user in my company that used to have an assistant she delegated access to. She no longer does, and she can't accept meetings anymore.

In most people's "Delegate Access" settings in Outlook, the checkmark should be "My delegates only, but send a copy of meeting requests and responses to me (recommended)"

On her setting, the setting is checked at "My delegates only" and it's greyed out and can't be changed (picture attached).

I tried to add a person in the company to un-greyed it out, but when I tried to save the change, it states, "The Delegates settings were not saved correctly. Cannot activate free/busy information."

I also uninstalled and reinstalled the latest version of Office from the Microsoft website. Any idea what could be causing this?

Answer 1

Hello. I was wondering if there's a status on this bug ?

Answer 2

Dear JN-WD,

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. To better help you, I did a test for you and through the test, it seems that I met the same scenario as you. So sorry to bring you inconvenience for use.

And thanks for finding this in outlook. Since I think your idea is really constructive. I will report this to Microsoft as soon as possible. Meanwhile, I sincerely suggest you post this precious suggestion to Microsoft. Microsoft will update their product based on customers' suggestions. Believe your suggestion will help many other people in the future. Your understanding and co-operation are highly appreciated.

Here is our official URL to submit your suggestion: Microsoft feedback portal

Thanks for your precious time. Have a nice day.

Sincerely,

Katherine