SSO logout issue

Question

Hi Team,

We have implemented SSO in our two web applications( Application 1 and Application 2) these are running on the different sub-domain of the parent domain.

After login into the applications via SSO, When we logout from Application 1 it landed into Home page. We expect the logout should be holistic and application 2 also should get auto logged out, But, it is not happening with Application 2, User login status is active in application 2, which requires the user to manually click on the logout button to logout from the application 2 Also logout operation is not success. The page ended with "You signed out of your account It's a good idea to close all browser windows."

Please, anyone, help me on resolving this?

Thanks in advance.

Regards,

Usha K.

Answer 1

Dear Usha K1,

Good day.

Active Directory Federation Services (ADFS) is a type of Federated Identity Management system that also provides Single Sign-on (SSO ) capabilities. It supports both SAML and OIDC. ADFS is primarily used to set up trust between ADDS and other systems such as Azure AD or other ADDS forests.

Per the description you have shared, your query is related to Azure Team. It will be best if you reach out to our specific tag for AAD ( Azure AD ) SSO so you can be assisted accurately. Please contact them via this link : https://learn.microsoft.com/en-us/answers/topics/53/azure-ad-single-sign-on.html you post your request.

You can also contact our phone support level 2, via this link : Global Customer Service phone numbers (microsoft.com)

For other concerns, please do not hesitate to add your post in the Microsoft Community Team.

Thank you for choosing Microsoft as your partner in business.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator