Outlook app - notifications in loop

Question

Hi!

A couple of days ago i received and deleted two emails. Now, I'm still receiving in loop the notification for these emails. Sometimes they come back in few seconds and sometimes in a couple of hours.

Any suggestion?

Answer 1

Same issue here... same Version 4.2207.4

I also could reset the gmail account, but same email notification shows up after a day...

Answer 2

Hi again,

I tried with resetting, it worked for a couple of days but now the same issue is showing up.

Version 4.2207.4

Thanks

Answer 3

Hi Luca. May I ask what version of the app do you have? You can see this in your Outlook settings > Help & feedback.

You can try resetting the account first. In your Outlook mobile settings page, select your email account and tap Reset Account.

Answer 4

Hi and thanks for replying.

I would say Outlook Mobile, I downloaded it from the store.

I haven't tryed because I was hoping in a quicker solution 😅

Answer 5

Hi there! This is Raech. I'm an Outlook.com user like you and I'm happy to help.

To clarify, is the issue happening on Outlook mobile or the native email app?

Have you tried resetting and/or removing and re-adding your account?