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Case Number XXXXXXXX

Anonymous
2023-04-19T23:25:09+00:00

I am not able to receive emails. I was on a chat for 2 hours troubleshooting with no resolution. I was instructed to reach out again on my personal computer. The site is confusing and would not let me contact online support. I need to resolve this issue.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-04-20T00:23:55+00:00

    Hey, how you doing?

    Thank you for contacting us and welcome to the Microsoft Community.

    My name is Vitor. I'm an Independent Advisor and I'll be glad to help you today.

    Please check the below article related to your issue:

    Can't send or receive email in Outlook.com

    https://support.microsoft.com/en-us/office/can-...

    Check if the suggestions above helped you and tell me if it worked.

    Thanks

    Vitor S.

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