Cannot select 'Normal' Daily Task List. Panel will not expand

Question

Hi,

For some time I've been unable to expand the Daily Task List under my calendar on the Outlook app. The small arrow in the bottom-left does nothing when I click on it, and when I select View > Daily Task List > Normal, nothing happens. I can switch between Minimized and Off as expected.

This behaviour continues when I have all COM add-ins turned off, it is also present regardless of whether the 'Coming Soon' features are turned on or off. I have updated to the most recent version of Office available to me.

Launching Outlook in Safe Mode restores the Daily Task List functionality, but this is not long-term solution.

The details of my Outlook version are here. It is a 32-bit version.

Answer 1

Dear J_64,

Thanks for choosing Microsoft Community.

Based on your description, I know the scenario you met. To narrow down the issue, please be kindly try to log in your account in Outlook on the web and check if you will meet same scenario there. And since you said it works normally under safe mode but you have already turned all add-ins off. So please be kindly to try the following suggestions and check if these can make any difference.

• Besides please also try to repair your office application: Repair an Office application
• Please also kindly try to create a new profile according to Create an Outlook profile. Noted: Please do not delete the old profile to protect your data.

Hope the suggestions above can help you. If this persists, please be kindly to let me know. I will continue to test for you and help you based on the information you provide. Your understanding and co-operation are highly appreciated.

Thanks for your precious time. Have a nice day.

Sincerely,

Katherine