Using Outlook for Android in business environments for email and scheduling
Greetings, Gemma! My name is Arif, and I will assist you today.
I'm sorry to hear that you are facing this issue. Have you tried checking your other folders or the deleted folder to see if you can find those important emails?
May I confirm that what you mean is you received the email, but when you tried to move it to another location, it automatically disappeared from your account? If that is the case, please try searching for those emails using the search functionality to see if you can locate them.
Warm Regards,
Arif