authentication error while trying to log into outlook

Question

I am getting an error occurred during authentication while trying to log into Outlook. I have been using Outlook for a good few years, but last night it stopped responding. I logged out to try to resolve the issue but now cannot log in. I can log into my Microsoft account so the password is correct

Answer 1

having issues installing outlook on my new phone. outlook is telling me i have problems during the authentication process. I uninstalled outlook and also cleared the app. any other solutions?

Answer 2

Hello,

Thank you for your reply and providing Information.

Please reboot your Phone and see if you are able to login to Outlook App.

If issue still persists then Uninstall Outlook App then Clear app cache

Install Latest version of Outlook App from PlayStore the configure your account again.

Best Regards,

Prakash

Answer 3

Hi, I only use outlook on my phone

Cheers Dave

Answer 4

Hello,

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Are you using Microsoft Outlook client on your Computer or Outlook web email using : https://outlook.office365.com/mail/

Also , Have you changed your password recently of your Computer or Microsoft account ?

In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

Best Regards,

Prakash