Outlook Webmail search function not working

Question

Hi,

As of the past few days I've been unable to use the search function on my Outlook webmail. I can select the search bar and type in it, but upon hitting enter or clicking the search icon, nothing happens. This is the same for pressing the drop down arrow and trying to use the advanced search. I have this problem on both my personal web email account, and on a shared "Open another mailbox" web email account.

I have tried various times across multiple days.

I've tried closing the webmail, logging out and refreshing the page

I've tried going into the webmail search settings and clearing my search history

I've tried searching in individual mail boxes

I've tried leaving the page open for a period of time before attempting to search

I can still access my various mail boxes and read and reply to new emails.

I haven't touched any settings for months so I have no idea what prompted this.

Thanks

Answer 1

Which internet browser are you using?

You may try different browser (such as Edge/Chrome/Firefox) via InPrivate/Incognito window to see if there any improvement.