Computers not display on WSUS console

Question

Hi,

there are only two computers displayed on the console, one is any randomly, another one is itself.

I made GPO and memeber is DC02,DC05,DC08,GC02, BK01(WSUS server)
everry time onle two computers idisplayed. for example, I saw DC08 and Bk01 only, then I run wuauclt.exe /detectnow or restart for Client GC02.
then GC02 and BK01 will be displayed and DC08 disappeared. when take run above action on DC05, then DC05 and bk01 will be displayed only.

I checked the clients, it sounds they correctly point this server and get updaate.

please give help how to get the all members displayed on the console.

Brgds
Liu Wei

Answer 1

Hi

You might have duplicate SusClientID in your computer park.

If it’s the case only the last computer that reported to the WSUS server will be shown.

As you see always two, I think you have two SusClientID identital for all your park.

To fix please see the script there; https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/ to be run on all your server to reset the client ID.

It can happen if you have cloned from a golden image in exemple.

The link is a good explanation from a Canadian MVP

Thanks

Philippe

Answer 2

Sorry for the misunderstanding. I means that please help to confirm whether the other servers have applied the Specify intranet Microsoft Microsoft update service location policy. You know that the servers who want to get udpates from WSUS server have to apply the policy first.

IIn addition, please try to run the below commands if the above policy has been applied successfully. Note that run the below commands on the CMD as an administrator:

net stop bits
net stop wuauserv
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f
rd /s /q "C:\WINDOWS\SoftwareDistribution"
net start bits
net start wuauserv

Please keep us in touch if there are any updates of thread. Have a nice weekend.