Share via

Template Tab Missing

Anonymous
2022-12-13T23:07:24+00:00

Hello,

My company just transitioned to a new Outlook account. Everything synced from my old account to my new email account except the Template tab. Now, when I create a new email, the Template tab doesn’t appear in my toolbar. However, when I create a new email and change the “From” dropdown box to my old email account, the templates show up. When I change the “From” to my new email account, the templates disappear. How can I get the My Template tab added to the toolbar of my new email account?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-12-14T00:29:08+00:00

    Hello,

    Thank you for choosing the Microsoft Community! We are happy to help you.

    May I know what type of account do you have Exchange/IMAP/POP? Also, what version of Outlook do you have.

    Run Microsoft Support and Recovery Assistant to diagnose your Outlook and fix some issues with it and if the issue persist kind create a new Outlook profile. Create an Outlook profile - Microsoft Support

    We look forward to hearing from you. Thank you for your cooperation.

    Sincerely,

    Simbarashe | Microsoft Community Moderator

    Was this answer helpful?

    0 comments