PR_OST_OSTID property missing

Question

Hello. I have an issue with a cache mode outlook. According to this URL (https://learn.microsoft.com/en-US/outlook/troubleshoot/performance/cannot-start-outlook-in-cached-mode-or-create-profile) the resolution is very simple but In my case i don't have this value: PR_OST_OSTID.

Any suggestion of how to continue?

Thank in the advance

Answer 1

Any news about this? ... Anyone else can help?

Answer 2

Dear Marcelo Tricanico,

Good day!

Many thanks for your kind response,

As per the description you have shared, we understand that you have a concern with missing PR_OST_OSTID property from MFCMAPI.

To better understand the issue and provide possible solution, we need more details from you, please kindly provide us the following information. Thank you.

• May I please know if you have one or more accounts on your Outlook?
• If you have two or more accounts, may I please confirm if this issue is for particular account or all accounts on your Outlook experiencing same issue?
• May I please confirm if you are using Exchange, IMAP or POP account?
• Could you please provide us with the screenshot of full MFCMAPI result via private message?

Note: Due to data security, kindly provide your full MFCMAPI result screenshots in private message.

Below are the steps to open private message:

To View private messages option > click on Profile Picture at top of the right side > Select My Profile option.

We look forward to your update. Kindly note that the above requested information is required for further analysis and troubleshooting of your situation. Your patience and cooperation are much appreciated.

Thanks for your precious time.

Have a nice day! 

Sincerely,
Libeamlak | Microsoft Community Moderator

Answer 3

Libeamlak thank you for the response. I hope this has a solution :).
Again, thank you

Answer 4

Dear Marcelo Tricanico,

Good day.

Hope you are doing well. Thank you for posting in Microsoft Community.

According to your description, we are looking into your situation. In meantime, we will also consult with our team. We will update information accordingly.

Your kind patience and cooperation will be highly appreciated. Thank you for your precious time.

Sincerely,

Libeamlak | Microsoft Community Moderator