Additional Storage required??

Question

I have a question about billing for Icloud storage. My hotmail account cannot send or receive emails because the system says that my 5 GB of storage is full. They are telling me to purchase more storage, however I already pay $1.29/month for an additional 50 GB of storage. Is my email not covered by this additional storage. My email account is ******@hotmail.com. If needed you can communicate with me through my work email, ******@reveraliving.com. Thank you.

Answer 1

Dear Dennis,

I’m sorry to hear that you’re having trouble with your iCloud storage. You can manage your iCloud storage by going to Settings > [your name] > iCloud on your device and tapping Manage Account Storage or Manage Storage. You can then turn off any apps that you don’t want to back up and choose Turn Off & Delete. (source: https://support.apple.com/billing *)

Regarding your question about billing for iCloud storage, Apple offers different iCloud+ plans with different storage capacities and prices (source: https://support.apple.com/en-us/HT201238*). If you have already subscribed to a plan that includes 50 GB of storage for $1.29/month, then your email should be covered by this additional storage.

However, if you’re still having trouble with your email account despite having purchased additional storage, I recommend contacting Apple support directly for further assistance.

* Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope this helps! Let me know if you have any other questions.

Best Regards,

George A.