Can't Delete [Archived] Folder

Question

I just used GWSMO to create a new Google Workspace profile in Outlook 2016 and now I have a folder name [Archived]. Its name is actually in brackets, I didn't just add them for emphasis. I also have a folder named _Output and a folder named Root Folder. I can delete both of them and all has been fine without them. I have no idea why they were created or where they came from because they were not in my original profile.

Anyhow, the issue is I cannot remove this folder named [Archived]. It gives me this long dreaded message below:

Cannot delete this folder. Right-click the folder, and then click the Properties to check your permissions for the folder. See the folder owner or your administrator to change the permissions. The folders you are trying to change do not support this operation. Could not complete the operation because the service provider does not support it.

So, when I right click it and select Properties, there's practically nothing regarding permissions. I can change its name from here, which I did successfully. I can also right click on it and rename it. Just can't remove it.

Any suggestions on how to remove this folder, and why it was added in the first place?

BTW: I ran ScanPST, and it reported errors, details said internal errors. I repaired it, yet still same issue.

Thank you

Mike

Answer 1

That does seem to be the case as I have done a few more users, and the [Archived] folder also appeared on theirs. I'm curious why the two different reps that I chatted with didn't state that when I asked them about it. Maybe they truly didn't know or just didn't feel like explaining it. Any idea where the folders Root Folder and _Outbox might have came from? They wouldn't give me an answer to that either. They just said they would transfer the issue to their Google engineers and get back with me, which was two days ago, so it's about time to check back in.

Answer 2

This should be a default folder when sync with Google Workspace using gwsmo