Using Outlook for Android in business environments for email and scheduling
Hi Nicole,
I'm sorry for the inconveniences,
Kindly click om the link below to troubleshoot not being able to receive emails in Outlook https://support.microsoft.com/en-gb/office/can-t-send-or-receive-email-in-outlook-com-d39e3341-8d79-4bf1-b3c7-ded602233642
I hope it helps!
Regards,' Sola