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Has anyone noticed if the Smart Lookup function in Outlook has stopped working for them? I have two computers where this is the case. It works in Word. These are Office 365 Windows version apps with the latest updates.
If I highlight a word in an email, right click it and then select 'Search' from the drop down menu the Search Panel opens as expected but none of the links in the panel are functional.
I tried starting Outlook in Safe Mode but this made no difference.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm afraid I'm out of ideas. Let's ask other advisors and fellow Teams users for their suggestions that might help.
They would be able to respond to this thread and share their thoughts.
Your patience will be highly appreciated.
Thanks
Nelson
Hello ! I'm hopeful that I will be able to help you find a satisfactory solution.
I would suggest you perform an Online Repair for your Office program in resolving problems with the features and performance of the Outlook application.
Kindly follow the steps below to get this solve:
Right-click the Start button (lower-left corner).
Select Apps and Features.
Right-click your Microsoft Office suite or Office 365 and click Change, and then choose Online Repair.
Click Repair and follow the on-screen instruction to continue.
Restart your device and check if the issue will be resolved.
Thanks
Nelson...
Hi Nelson,
This is happening on two different computers, so the likelihood your suggestion is a solution is low. Even so, I tried a repair, it did not make any difference.
Hello ! I'm hopeful that I will be able to help you find a satisfactory solution.
I would suggest you perform an Online Repair for your Office program in resolving problems with the features and performance of the Outlook application.
Kindly follow the steps below to get this solve:
Right-click the Start button (lower-left corner).
Select Apps and Features.
Right-click your Microsoft Office suite or Office 365 and click Change, and then choose Online Repair.
Click Repair and follow the on-screen instruction to continue.
Restart your device and check if the issue will be resolved.
Thanks
Nelson...