Postmaster@outlook error

Question

I produce a weekly newsletter for my community. A new subscriber joined the last two weeks ago. She has a Hotmail email address.

I send her newsletter to the email address she provided and she is receiving it.

Why, then, is the Postmaster@Outlook sending me an email each week to say it wasn’t possible to deliver the email and quoting an entirely different address.

For example, the correct address is:

******@hotmail.com

(I’ve made up this address for the example)

The postmaster tells me the email can’t be delivered to

******@yahoo.co.uk

This is most frustrating. Maybe I should simply block postmaster@outlook?

Answer 1

Hello Don

The original message was definitely sent to the correct address. After I received the Postmaster@Outlook email, I contacted the subscriber who confirmed she had received the email.

Here's the email I received. It does note state that the 'newsletter' could not be delivered, just that the message could not be delivered. It occurs to me that this could be spam disguised as the real thing and makes me wonder if the recipients Hotmail account has a bug of some kind.

I'm afraid I don't understand your comment:

Also... We can't see the addresses you tried to post. They were filtered out so that we see

*** Email address is removed for privacy ***

Thanks

Emma Anderson

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If you didn't try to send that newsletter to denkorkin@ I wouldn't worry about the "Delivery has failed" message. It's a glitch of some kind. It doesn't indicate that your email account has been hacked. Ignore it.

>I'm afraid I don't understand your comment:

Also... We can't see the addresses you tried to post. They were filtered out so that we see

*** Email address is removed for privacy ***

Email addresses are filtered out here. You, the person who posted it, can see the address. the rest of us see *** Email address is removed for privacy ***

And... No. You should not block email from the outlook postmaster. You won't receive many and those that are sent to you will be worth reading.

Don

Answer 2

Hello Don

The original message was definitely sent to the correct address. After I received the Postmaster@Outlook email, I contacted the subscriber who confirmed she had received the email.

Here's the email I received. It does note state that the 'newsletter' could not be delivered, just that the message could not be delivered. It occurs to me that this could be spam disguised as the real thing and makes me wonder if the recipients Hotmail account has a bug of some kind.

I'm afraid I don't understand your comment:

Also... We can't see the addresses you tried to post. They were filtered out so that we see

*** Email address is removed for privacy ***

Thanks

Emma Anderson

Answer 3

I produce a weekly newsletter for my community. A new subscriber joined the last two weeks ago. She has a Hotmail email address.

I send her newsletter to the email address she provided and she is receiving it.

Why, then, is the Postmaster@Outlook sending me an email each week to say it wasn’t possible to deliver the email and quoting an entirely different address.

For example, the correct address is:

*** Email address is removed for privacy ***

(I’ve made up this address for the example)

The postmaster tells me the email can’t be delivered to

*** Email address is removed for privacy ***

This is most frustrating. Maybe I should simply block postmaster@outlook?

---

Are you certain that you didn't send mail to that "can't be delivered" address? You've checked the addresses carefully?

Does info in that "can't be delivered" message identify the message that couldn't be delivered? Was that newsletter mail?

Also... We can't see the addresses you tried to post. They were filtered out so that we see

*** Email address is removed for privacy ***

Don