Adding a second email address with the same domain name.

Question

I’m posting regarding a problem in Outlook when creating an additional email address with a similar domain name in any one “Profile”. i.e. ******@yyyyyyyy.com and ******@yyyyyyyy.com.

When I include the second address I get a “Certificate Internet Security Warning” which has to be acknowledge before I can carry on.

Let me explain further - If I am in the Outlook App and go to File > Account Settings > Account Settings > New.  I add an additional POP email named “example02@.....”, (having already created “example01@....”) I get the “certificate” message and can’t install the address.

BUT, if I go to Control Panel > Mail (Microsoft Outlook) > Profiles (and select a profile) > Properties > ”Setup email etc” Email Accounts > New. I can put in the same details as I was trying to do in the App but this time it accepts it without any warning messages etc and when I open the App, likewise, no messages!!

I have recently done Full Office Repair and this made no difference.

Any thoughts on this would be gratefully received. Thank you.

*** Moved from: Outlook / Outlook.com / Account management, security, and privacy ***

Answer 1

Hi Palcouk, thank you for your response.

My issue is that I cannot set up a domain duplicate email address within the Outlook App but I can, if I go the Control Panel route as you suggest.

So my question is, why can I not do it in the App.?

Answer 2

In Control Panel > Mail Applet unless you have multiple Profiles you just use the Email Account Btn > Email Tab > New For pop select other types)