Flagged Mails shared mailbox

Question

Main Mailbox emails when flagged shows up at the right handside of the mailbox.

When the shared mailbox emails (exhange mailbox), when flagged, shows up as flagged just on the email, but doesnt show up on the right handside.

I have read several forum post but nobody can't explain why it is not working.

Answer 1

Hello NC2175,

Thank you for you detailed response.

Apologies for late response. I did some further tests according to your last reply and I could reproduce the issue on my side. Flagged items in a shared mailbox do not show in Tasks.

Given the situation we’d like to invite you to leave feedback to our related team where the engineers cherish your valuable ideas much Outlook · Community (microsoft.com). As you know many products’ services have been designed based on customers’ constructive ideas and comments.

Your kind understanding is highly appreciated. Thank you for your cooperation.

Sincerely,

Simbarashe | Microsoft Community Moderator

Answer 2

Thanks you for responding on our question.

I will try to explain a bit more clear. My collegue has flagged an email in the first picture in a shared emailaccount in Outlook

And we hope this flagged email will pop up in tasks (see below) but nothing showed up

Can you help us with this problem ?

Thanks in advance

Answer 3

Hello NC2175,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description I understand flagged emails shows up at the right hand side of the mailbox on the main mailbox but shows up just as flagged on the email on a shared mailbox. Please correct me if I am wrong.

I have done a test to check if your issue can be reproduced on my side and the flagged emails on a normal/main mailbox and a shared mailbox are just showing the same, as shown in the screenshots below:

 

Kindly share the screenshots of your situation for further troubleshooting. Please note: blur any private information such as emails address and username.

We are looking forward to your reply. Thank you for your cooperation.

Sincerely,

Simbarashe | Microsoft Community Moderator

Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".