verification email

Question

The verification from HP is sent but not received by my hotmail account. I can't use my printer until I have the code from said email.

Answer 1

Thanks for the info. I added HP.com but still not getting verification e mail...... ugh!

Answer 2

Can you tell me what HP stated when you asked them?

It is possible to add the email address for HP to the safe emails on the computer.

Please sign in online.

Click on the Settings.

View all Outlook settings

Click on Mail and Spam

Click on Safe senders and domains

Click Add

Add HP.com

Please let me know if you continue to have a problem.

Cindy

Answer 3

I appreciate your suggestions but I have done all & still not getting the email from HP.

Answer 4

Hi MarthaNY44,

My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

Please make sure you have the correct email address listed on HP.

Please check the spam and deleted folders to see if you can find the email.

See if you have a rule for HP. You may have set a rule to move the folder or delete emails from HP.

Here is a link to HP support. They should be able to assist you with this problem.

https://support.hp.com/us-en

Please let me know if you continue to have a problem.

Best Wishes,

Cindy

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.