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Cannot download emails

Anonymous
2023-04-20T16:39:58+00:00

I cannot download my emails. I am using a desktop PC. One of my email addresses works but my preferred email address cannot be accessed through Outlook. Virgin Media is company I use and the engineer could not identify the fault. He pointed to the VirginMedia mail box, which works. I get the following message:

Task '******@ntlworld.com: Folder:Inbox Check for new mail.' reported error (0x800CCC0E) : 'Outlook cannot download folder Inbox from the IMAP email server for account ******@ntlworld.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-04-20T17:18:15+00:00

    Hello Michael, happy to help you today dear :)

    You have reached a user-user forum where we try our best to help each other out. None of us here work for Microsoft and it is beyond our capability to assist directly with account or login-related issues.

    please go to these links for more info and solution to this inquiry:

    https://www.stellarinfo.co.in/blog/how-to-resol...

    https://www.datarepairtools.com/blog/fix-imap-e...

    Disclaimer: This is a Third-Party/Non-Microsoft link which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). Just follow the instructions/steps given and there is no need to buy paid or free products to fix your computers as they do more harm than good sometimes.

    Hope this helps! have a great day

    Alyssa

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