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Hello, I am running into a problem where users are bypassing the Office 365 Encryption policies we have in place by using the Adobe Attach File via Link. I was curious if anyone else had run into this issue and any possible solutions they have used or tried. I currently have an Exchange rule in place to not deliver the message based off the link it generates (https://acrobat.adobe.com/link .. etc) but then the issue that generates is outside users that use this cannot have their emails replied to.
I reached out to Adobe first and they confirmed to me there was not a company wide setting that can disable this. Any feedback is appreciated, thank you.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for your reply, but I feel my question is geared towards how I can resolve the issue I'm having using Microsoft products, which is why I asked it in here.
Dear Nicholas Brosnan
Good day! Thank you for publishing in Microsoft Community. We are happy to help you!
Based on your description, since your problem is related to Adobe, and since we are focused on technical support for Microsoft 365 Business Exchange Online, which is not professional for Adobe. For Adobe incident, to help you better and not waste more time, Irecommend that you ask questions (based on) in Microsoft Q&A forum. Technical engineers over there specialize in Adobe-related issues, and experts will focus on queries to further assist you.
Thank you in advance for your understanding! Your patience and cooperation will be greatly appreciated. I hope all the best!
Sincerely
Kerry Chen | Microsoft Community Moderator