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low rate open

Anonymous
2023-07-19T18:29:36+00:00

please i have a news websie and i have many subscriber from outlook domains i send from my dedacated ip but i have low open rate it's 19% it's normal or it's make my ip/domain bad reputaion i afraid to down my send to spam also i don't have click rate because i send a news just to read so not need to click just unsubscribe link

it's normal ? my sending reputaion still good or this make my sender bad reputaion

day after day its' still sending inbox or because low open will be send to spam folder ?

thank you

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  1. Anonymous
    2023-07-28T21:02:48+00:00

    hello

    tahnk you for your reply

    i send to inbox folder but after some time all emails down to spam folder i don't kno why

    thank you

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  2. Anonymous
    2023-07-24T23:32:55+00:00

    Hi,

    I appreciate the time and effort you spent on replying to my message.

    The common reason why your messaged are being marked as SPAM ie due to:

    • Low engagement rates.
      • if you are sending an email in bulk and you have low engagement rate your emails might be tagged SPAM
    • High rates of manual spam flags
      • this will occur if there's a large number of users who is manually marking your email as SPAM
    • Bad IP Address
      • If your IP address is flagged as a source of spam, whether the offenses were recent or not, you could end up in all your recipients’ spam folders.

    I recommend you submit a Delist form to remove your IP Address from the blocked senders list - Delist IP - Delist IP (office.com)

    Sincerely,

    Leonardo_Y

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  4. Anonymous
    2023-07-21T03:06:45+00:00

    thank you Leonardo_Y for your reply

    i have a problem with my send i send newsletter daily except the weekend i don't bouce or compliante rate but i suprised after i finished my sending to my subscribers all emails down to spam folder i don't know the reason about that

    please let me know what i can do for that people love my email no bounce or compliante but i have this problem

    thank you

    best regards

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  5. Anonymous
    2023-07-20T15:13:24+00:00

    Hi,

    Thank you for posting in Microsoft Community.

    I understand your concern regarding about having Low Mail Open Rate. To be honest, this is something that no one has control with. The Mail Open Rate will actually depend on the number of people who and the number of people who opened/clicked your email.

    If you suspect your IP address is being blocked, then you can fill-out the Delist Form to remove it from the list - Delist IP - Delist IP (office.com).

    Sincerely,

    Leonardo_Y

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