Hi
Did you have updated the Thin Client OS ? as it's stored but on the non volatile memory.
If you have Wyse / Dell Thin client in exemple without OS you need to issue a ClearLicense=Yes or FixLicense=clean.
For a more specific answer please let us know your terminal model and brand, but it would be a operation on the terminal's side necessary.
For reference;
ClearLicense={ no, yes}
Default is no.
Yes/no option to clear the TSCAL license stored in the non-volatile memory. It can be replaced by FixLicense=clean.
FixLicense={Factory, clean, yes, no, OldFormat}
Default is no.
Specifies the option to replace the TSCAL license stored in the non-volatile memory.
Thanks
Philippe