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Outlook 500 error

Anonymous
2022-09-15T18:02:13+00:00

When I attempt to access my account via 365 online portal...I receive the following

500 Something went wrong.VGhlIG1haWxib3ggYmVpbmcgYWNjZXNzZWQgZG9lc24mIzM5O3QgaGF2ZSBhIHZh bGlkIGFjY291bnQgc3RhdGUgKCYjMzk7UHJvdG9jb2xEaXNhYmxlZCYjMzk7KS4= (Base64)Refresh the pageFewer details

clientIPAddress 184.148.xxxxxx
X-ClientId: C0211B8EFE52426F932B3555AF48DC11
request-id YzNiMzgyMTItZDE4Zi0wZjhlLTNkYWUtOTk2OTI2ZmUxMmFj (Base64)
X-Auth-Error T3BlbklkQ29ubmVjdCBNaWNyb3NvZnQuRXhjaGFuZ2UuQ2xpZW50cy5TZWN1cml0
eS5BY2NvdW50VGVybWluYXRpb25FeGNlcHRpb24= (Base64)
X-OWA-Version MTUuMjAuNTYzMi4xNQ== (Base64)
X-FEServer RE02UFIwMUNBMDAyNA== (Base64)
X-BEServer RE02UFIxNk1CMzczNg== (Base64)
Date:15/09/2022 17:44:23

When I attempt to access Outlook via my desktop app...I receive the following: "updating office,
please wait a moment"...then after a minute or so, I get, "the application was unable to 
start correctly (0xc0000142) Click ok to close application."

I can't open Word on my desktop either.

HELP!!!
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  1. Anonymous
    2023-01-03T18:26:41+00:00

    Hi it wont let me on outlook it keeps saying bad request

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  4. Anonymous
    2022-09-15T18:17:08+00:00

    Dear Andrew Marshall1,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    I understand that you have a concern while trying to access Outlook.

    You might see Error 0xC0000142 when you start an Office application. To help you resolve this, try the solutions below in the link below We’ve listed the most common solutions first so try the steps in the order they're listed.

    Error 0xC0000142 when you start an Office application

    We look forward to your response. Thanks for your cooperation.

    Sincerely,

    Anesu | Microsoft Community Moderator

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