Share via

The function cannot be performed because the message has been changed

Anonymous
2022-11-25T01:31:21+00:00

I've turned off my cached mode and when I flag and unflag an email then flags it again, the error will pop out. I need to turn off my cached mode due to the large size of shared mailbox.

I already try to uncheck When a reply modifies a message, don't move the original but no luck so far

I also already try Quick Repair and Online Repair, but the issue still persists.

Please help. Thank you

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-12-01T06:48:45+00:00

    Hello Katherine, thank you for your message

    1. We use Exchange
    2. Please refer to the below screenshot

    Looking forward for your reply

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-11-25T04:24:41+00:00

    Dear Nur Hafizah Binti Matassan,

    Thanks for choosing Microsoft Community.

    As per your descripton, before moving forward, may I please know below information from your side?

    * How did you configure email account in Outlook desktop client (Exchange / POP IMAP)?

    * Could you please provide us detailed Office version screenshot page？ Outlook > File > Office Account and provide me detailed screenshot page.

    Thank you for your precious time.

    Have a nice day.

    Sincerely,

    Katherine

    Was this answer helpful?

    0 comments