Can't Add new WIT to my ADO Project Board

Jason House 1 Reputation point
2021-07-02T20:14:27.427+00:00

I have created a new Work Item Type for testing for an upcoming project.
It's called Use Case and I have added it in the following location:
Org Settings>Processes>My Processes>Work Item Types
111425-image.png

It's been designed with custom fields, etc. and when I go to Project 5>Boards>Work Items and click the "+ New Work Item" toolbar button, I see it as an option.
111415-image.png

I can select it and complete the work item template without issue.
It then shows in my list of Work Items.
111462-image.png

When I click on the Boards>Boards view, I don't see it anywhere.

When I click New Item - it creates a new Issue.
When I click the Issues toolbar button, I see Epic and Issues only.
111417-image.png

How do I get my new WIT called Use Case to show on the board as a trackable, moveable work item.
I'm sure there's a set up / configuration setting I'm overlooking, but I can't seem to locate it.

Appreciate your help. We plan on adding a second custom WIT as well, but I can't add it until I understand this first one and get it operating as expected.

Thanks in advance.
JH

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  1. MayankBargali-MSFT 68,656 Reputation points
    2021-07-05T03:28:53.307+00:00

    Hi @Jason House

    Welcome to Microsoft Q&A! Thanks for posting the question.

    DevOps is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated forum over here: https://stackoverflow.com/questions/tagged/devops
    https://developercommunity.visualstudio.com/spaces/21/index.html

    Please 'Accept as answer' and ‘Upvote’ if it helped so that it can help others in the community looking for help on similar topics.

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