Can't Add new WIT to my ADO Project Board

Jason House 1 Reputation point

I have created a new Work Item Type for testing for an upcoming project.
It's called Use Case and I have added it in the following location:
Org Settings>Processes>My Processes>Work Item Types

It's been designed with custom fields, etc. and when I go to Project 5>Boards>Work Items and click the "+ New Work Item" toolbar button, I see it as an option.

I can select it and complete the work item template without issue.
It then shows in my list of Work Items.

When I click on the Boards>Boards view, I don't see it anywhere.

When I click New Item - it creates a new Issue.
When I click the Issues toolbar button, I see Epic and Issues only.

How do I get my new WIT called Use Case to show on the board as a trackable, moveable work item.
I'm sure there's a set up / configuration setting I'm overlooking, but I can't seem to locate it.

Appreciate your help. We plan on adding a second custom WIT as well, but I can't add it until I understand this first one and get it operating as expected.

Thanks in advance.

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  1. MayankBargali-MSFT 67,906 Reputation points

    Hi @Jason House

    Welcome to Microsoft Q&A! Thanks for posting the question.

    DevOps is currently not supported in the Q&A forums, the supported products are listed over here (more to be added later on).

    You can ask the experts in the dedicated forum over here:

    Please 'Accept as answer' and ‘Upvote’ if it helped so that it can help others in the community looking for help on similar topics.

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