Quick Access vs My PC

Question

We have a Lenovo Ideapad running Windows 10 Pro (upgraded from Home).
It constantly attempts to load the File Explorer view -- all we get is a green bar and no Files or Folders building.
We have attempted to change from Quick Access to the My PC folders view but this still constantly attempts to load to no avail. Our Network view also fails to load eventhough we have 2 Windows servers and 2 local networked Windows 10 laptops.

This seems to have become a major issue following the recent Windows 10 updates.

Does anyone have a solution for this ?

Answer 1

Hi -- first answers. Occuring on 2 laptops
(1) Lenovo Thinkpad
Windows 10 Pro
Version 21H1 (OS Build 19043.1081

(2) IdeaPad
Windows 10 Home upgraded to Pro
Version 21H1 (OS Build 19043.1081

Both experiencing the same issue.

More details to follow once I have investigated your recommendations.

Thanks

Murray

Answer 2

Hi,
What's your system version and OS build? Please type "winver" in Search Bar to check.
Did the problem occur after installing recent update?
Firstly, we could perform a clean boot and disable security software to check.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Also we could end the explorer.exe process in Task Manager and then re-create explorer.exe to check.
Reset quick access.
https://winaero.com/reset-quick-access-pinned-folders-in-windows-10/
Meanwhile, please check Settings>Network Reset option. It will reset Windows Network Configuration information.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl