Scheduling Poll not available - Outlook

Question

Hello Microsoft Community!

I am reaching out to report an issue with the "Scheduling Poll" feature in Outlook, which seems to be unavailable for some users.

For instance, I am using "Microsoft® Outlook® for Microsoft 365 MSO (Version 2402 Build 16.0.17328.20346) 64-bit" with an M365 for Enterprise License on Windows 10 22h2.

When attempting to create a new email, the "Schedule Poll" option does not appear. Interestingly, it sometimes reappears after restarting the application for some Users. Despite searching online forums, I have not found others experiencing this problem...

UPDATE: Creating a new Outlook Profile Solved the issue!!

Answer 1

The problem isn't that I can't locate the add-ins; rather, the FindTime Add-In has been discontinued since June 2022. There is absolutely no way to acquire this Add-In now, as the link you provided is no longer active!

Answer 2

Seem to have found a workaround (for myself, at least). "Scheduling Polls" seems to be hidden in my case and available only when I add it to the "New Mail" toolbar/ribbon. It's weird: it appears when I right-click blank space on my toolbar when drafting a new email and select "Customize Toolbar..." but would never think it would be an option (no indication would leave me to believe so). But it's there. Anyway, I added it to my toolbar and it's now an option, but don't understand why it was hidden in the first place or why it wasn't coming up when I clicked "..." (the additional options), but it's there now. Hopefully, this can help someone.

Answer 3

I am having the same issue. I only have the "Polls" add-in, NOT "Scheduling Polls." The "Scheduling Polls" dashboard only allows me to see old polls but not create new ones. I am using Outlook for Mac with a 365 subscription. Nothing comes up when searching for "FindTime" or "Scheduling Polls" in add-ins. This is extremely frustrating.

Answer 4

• Kindly confirm if this is happening outlook client app or outlook web application also?

Outlook Client App

• May I please know if you are facing the same issue with classic outlook and new outlook also?

We only use the Classic Outlook.

• Kindly mention when this situation started to occur?

Since I updated to 2402 Version but I've noticed that Users with Version 2308 are not facing this Problem.

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1.) Apparently, I have the newest version. 2.) The Add-In isn't available since mid-2022? The FindTime Add-on was replaced with the built-in Scheduling Poll feature in Outlook.3.) Repairing Office didn't help.4.) Clearing the Offline Address Book folder didn't work.5.) The link is unavailable; it shows a "404 not found" code.6.) Resetting Office wasn't helpful either.

Answer 5

Hello AkiEXE,

Hope you are doing well. Thank you for your reply to the Microsoft community. 

Microsoft has replaced the 'FindTime' add-in with the 'Scheduling Poll' feature, which is now integrated directly into Outlook clients for all users as a native feature. If you cannot locate the 'Scheduling Poll' feature, it's advisable to check if your Outlook is up-to-date.

You can also directly access the 'Scheduling Poll' organizer dashboard here: 

Scheduling Poll organizer dashboard - Microsoft Support

The Scheduling Poll dashboard allows organizers to view all the polls they have created, manage them, and change default settings for new polls. They can be accessed here:  https://outlook.office365.com/findtime/dashboard

If any information is required, kindly let us know. Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated.

Sincerely,

Nafis Iqbal Shuvo