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Delete "previous interactions" cache

Anonymous
2024-02-15T14:21:58+00:00

I'm using the Outlook app on an iPhone. When I compose an email or calendar invitation, I'm getting type ahead suggestions for specific contacts that seem to be stored in the "previous interactions" cache. The problem is that these include email addresses that are no longer valid for this person.

For example, it's showing an old email address for John Smith. The John Smith entry in my contacts is correct, but Outlook pulls the old email and I can't seem to get it to stop.

How do I clear this cache so that these suggestions don't appear?

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2024-02-15T15:59:57+00:00

    Dear BarryRubenstein

    Good day! Thank you for posting to Microsoft Community. We are happy to help you!

    Based on your description, since your problem involves outlook for mobile, due to the lack of certain authority and knowledge of our forum, we have a professional team responsible for it, so in order to better help you and no longer waste your more time, please ask the team for help, there will be professional engineers to help you, for details, please kindly refer to : Get in-app help for Outlook for iOS and Android

    Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated. Hope you all the best!

    Sincerely,

    Katherine

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