Contacts incomplete

Question

Hello, I have moved to a new PC recently and after some fumbling around with New Outlook, I have retreated back to Classic Outlook (not sure which version it is - it came with Windows 365). While the contacts list I have in New Outlook is up to date, the one i have in Classic Outlook is old. Any ideas on how i update my contacts in Classic Outlook from the up to date list, please?

Answer 1

The suggestions that appear when you start typing in the "To:" field in an email are from the Auto-Complete list, which is a feature that displays suggestions for names and email addresses as you start to type them. These suggestions are possible matches from a list of names and email addresses from the email messages that you have sent.

However, these auto-complete suggestions are not the same as having these email addresses saved in your Contacts list. If you've recently sent an email to a new contact, their information might appear as a suggestion due to the Auto-Complete feature, but they won't be added to your Contacts unless you manually save them.

If you want to add these contacts to your Contacts list, you can do so by following these steps:

1. When you see the name or email address appear in the Auto-Complete list as you're typing in the "To:" field, hover your mouse over the suggestion.
2. You'll see a contact card icon appear next to the suggestion. Click on this icon.
3. This will open a contact card with more details about the contact. You'll see an option to "Add to Contacts". Click on this option.
4. A new window will open where you can fill in more details about the contact if needed. Once done, click "Save & Close".

This will add the contact to your Contacts list

Please note that these steps might vary slightly depending on your version of Outlook

Adeyemi

Answer 2

Hello Shalom,

Thanks for your speedy and clear reply, I think i am mistaken about my New Outlook having the correct contacts list. I thought it did because when I wrote some new emails and put a first letter into the "To:" fields, it made suggestions consistent with this. However when i followed your instructions it suggested that i have no contacts. Any ideas please?

Answer 3

Hello Paul O,

I'm Shalom and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

It sounds like you want to update the contacts in Classic Outlook on your new PC with the up-to-date contacts list you have in New Outlook. You can do this by following these general steps:

1. Export Contacts from New Outlook: a. Open New Outlook (if you still have access to it). b. Go to the Contacts section. c. Select all the contacts you want to export (you can use Ctrl + A to select all). d. Click on the "File" tab or the equivalent option (it may vary slightly depending on your version of Outlook). e. Choose "Export" or "Save As" from the menu. f. Follow the prompts to export the contacts to a CSV (Comma Separated Values) file. Save it in a location on your PC.
2. Import Contacts into Classic Outlook: a. Open Classic Outlook on your new PC. b. Go to the Contacts section. c. Click on "File" or the equivalent option. d. Select "Open & Export" or a similar option. e. Choose "Import/Export" from the list. f. In the Import and Export Wizard, select "Import from another program or file" and click "Next." g. Choose "Comma Separated Values" as the file type and click "Next." h. Browse to the CSV file you exported from New Outlook and select it. i. Specify where you want to import the contacts (usually, you'd select your Contacts folder). j. Click "Next" and follow the prompts to map fields (match columns in your CSV to Outlook contact fields). k. Finish the import process.

This should update your contacts in Classic Outlook with the information from the up-to-date list you exported from New Outlook.

Please note that the specific menu options and steps may vary slightly depending on the version of Outlook you have.

Best Regards, Shalom