outlook

Question

Hello. Need Help. When Outlook is in Hebrew the translation is in gibberish, when I switch Outlook to English everything is fine, this happens to some users.

Answer 1

??????

Answer 2

in english its look good

Answer 3

sending image for better understanding. thanks.

Answer 4

Hi Eleni Constantinou. Everything you wrote doesn't help, I'll send a picture so you can better understand where the problem is.

Answer 5

Dear Ruslan Abdullaev - iSupport,

Thank you for posting in Microsoft Community. It will be a pleasure working with you,

You are having trouble with the translation of Hebrew emails in Outlook. This seems to be a common issue that some users have faced. There are some possible causes and solutions for this problem:

• One cause could be that the email encoding is not set to UTF-8, which is the standard encoding for Hebrew and other languages. To fix this, you can try the following steps:
  • Right-click on the email and select Open with > Notepad.
  • Select File > Save as and at the bottom of the Save As dialogue, ensure that UTF-8 is selected and that Save as type is All files.
  • Save the email and try to open it again in Outlook.
• Another cause could be that the system locale is not set to Hebrew, which may affect how Outlook displays Hebrew characters. To fix this:
  • Search for intl.cpl in the Windows search box and open it.
  • Click on the Administrative tab and then click on Change system locale.
  • Select Hebrew from the drop-down list and click OK.
  • Restart your computer and see if the issue is resolved.
• A third cause could be that the Translator for Outlook add-in is not working properly or is not compatible with Hebrew. to fix this:
  • In Outlook, go to Home > Translate > Translation Preferences.
  • Check if Hebrew is selected as your preferred language. If not, select it from the drop-down list and click OK.
  • If the issue persists, you can try to disable or uninstall the Translator for Outlook add-in by going to File > Options > Add-ins. Select COM Add-ins from the Manage drop-down list and click Go. Uncheck or remove the Translator for Outlook add-in and click OK.

I hope these suggestions help you solve your problem. If you still need further assistance, feel free to reply to this Post.

To notify us and have us get back to you, simply reply to this post.

Thank you,

Microsoft Community