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Outlook Storage Issue

Anonymous
2024-01-02T08:40:57+00:00

Delivery has failed to these recipients or distribution lists: Server "142.251.167.26:25" returned an error: * [___@___.___]: 552 5.2.2 The recipient's inbox is out of storage space and inactive. Please 5.2.2 direct the recipient to 5.2.2 https://support.google.com/mail/?p=OverQuotaPerm v4-20020a05622a130400b00427ebce48b9si13823340qtk.143 - gsmtp

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-01-02T09:28:25+00:00

    Hi Syed Thank you for posting on Microsoft Community. I will be happy to help. I am a user just like you and only trying to advice/ assist in a best possible way I could resolve your issue.

    This is a breakdown of the error message:

    " 552 5.2.2: This code indicates a storage space issue. The recipient's inbox is out of storage space and inactive: The recipient's email account is full and can't receive new emails. (https://support.google.com/mail/?p=OverQuotaPerm) This link guides recipients on resolving full inbox issues. "

    Actions to Take:

    Notify the Recipient:

    Inform the recipient about the issue and provide the link from the error message. Suggest they free up space by deleting old emails, moving emails to a different account, or purchasing additional storage. Retry Sending Later (Optional):

    If the recipient addresses the issue, you might try resending the email later. Additional Considerations:

    Kind regards and compliments of the season -Adedayo

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