Custom Sorting Outlook Desktop

Question

Hello,

I have recently come across a problem that I can't seem to figure out a solution for. The short of it is for a given mailbox, I would like to be able to sort by last name/from and then ascending/descending date received.

I am on outlook on my desktop I believe its part of office 365 but not through a web browser. Right now my outlook can only do one of those things at a time. If I sort by last name on an individual (lets say last name Smith) the first message will not be the oldest or the newest, and then as I go through the messages that Smith sent me they are not in an order that makes sense. The date formatting is for (WED 2/14/2024 1:30 PM). Outlook isn't sorting on the month either because in an example Smith's first emails are from 6/30/2023, and then it goes to 1/17/2024. I get daily emails from Smith in this scenario and have been for years.

I have tried to create a custom view with sort by "From" and then "Received" but even that isn't sorting correctly by the date. It is very frustrating.

Any help would be greatly appreciated!

Thanks,

Carl

Answer 1

But why would it apply a random sort on the dates, it just doesn't make sense? There isn't any logic to that.

Answer 2

There is no any special options in outlook. You need to provide your feedback to product team to build up special features: https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472