Requesting Functionality to Open, Edit, and Send .eml or .msg Files in "The New Outlook"

Question

Dear All,

I am currently functioning as a software developer and in the past, we have resorted to using Microsoft Outlook Interop API for creating emails from our desktop applications. However, since 'The New Outlook' appears not to be supporting the said API, I am seeking an alternative solution to this issue.

In this connection, I'd like to mention that .eml or .msg files can be created and subsequently opened with the classic Outlook application. The advantage with the classic version being that the entire email can be thoroughly edited and sent. Regrettably, this does not seem to be possible while operating on 'The New Outlook'. When these files are opened in 'The New Outlook', all the email information is displayed but the emailing functions are quite restrictive - there is no provision for editing or sending the mail.

Which leads me to my question: Is there a possibility of overcoming this limitation? Whether there are plans for 'The New Outlook' to extend support for such functionality in the foreseeable future?

Thank you for your attention to this matter. I am looking forward to some substantial insights and solutions.

Best regards,

Selim Basyouni

Answer 1

It is finally possible in 'The New Outlook'. You just need to add 'X-Unsent: 1' to the first line of the .eml file. When you open this file with 'The New Outlook', it will open as a draft, allowing you to edit and send the email.

Answer 2

Hello Selim Basyouni,

Thank you for the detailed reply. to address your requirement I advise you to reach out to the Microsoft Q&A community via this link for further help with this issue Office Development - Microsoft Q&A, I am sure the support team there will address your issue effectively and accurately. You can also switch back to classic Outlook from the top right switch as well.

Thank you for your time and understanding. For other questions, feel free to add your post to the Microsoft Community.

Stay safe and healthy. Have a good day!

Sincerely,

Community Moderator

Answer 3

Dear Eleni Constantinou,

I am grateful for your prompt response. I've taken the initiative to send a suggestion through the Outlook feedback site, hoping that this feature may be incorporated in forthcoming versions.

Nonetheless, I am encountering an issue with our desktop applications whilst attempting to generate emails within "The New Outlook" platform. I am seeking a currently available method that would allow me to create emails programmatically and subsequently open them in the aforementioned platform.

The implementation of a Web-Add-in would require significant investment in both developmental and distribution efforts. Therefore, I am exploring alternative solutions.

I would value your guidance on this matter.

Kind Regards,

Selim Basyouni

Answer 4

Dear Selim Basyouni,

Good day! Thank you for posting to the Microsoft Community. We are happy to assist you.

After thorough research and consultations, it has been concluded that the feature you are inquiring about is not yet available in the new Outlook. However, thank you so much for bringing this to our attention, your suggestion is constructive and I believe it could make the use of Outlook even better. We will surely raise your concerns with our Product Development Team and hopefully, this can be included in future updates. Please note new Outlook is still in active development, right now fourteen features are in development and seven more have started to be rolled out. To check for upcoming features you can check Microsoft 365 Roadmap | Microsoft 365.

In the meantime, we sincerely recommend you post your concern as an idea to our Outlook in-app feedback site Contact support and provide feedback within the new Outlook for Windows - Microsoft Support

Our Product Development Team is committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions. Hopefully, your suggestion will help many users in the future.

Thank you for your time and understanding. For other questions, feel free to add your post to the Microsoft Community team.

Stay safe and healthy. Have a good day!

Sincerely,

Community Moderator

Answer 5

Hello,

Good day.

Thank you for posting in the community.

We've received your query and you can expect to receive a response from one of our community moderators accordingly.

At this point, we appreciate your patience and cooperation. Thank you.

Sincerely,

Community moderator