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Email content disappears while typing

Anonymous
2024-05-03T16:41:43+00:00

Dear Community,

 As I am composing an email, actively typing, often the content just disappears.In my old Go-Daddy email service, there was a "redo" button which appeared with a right click.   Sometimes an entire section will be highlighted and then, without noticing, as it is SO quick and unexpected, I touch a key and Poof!  that entire section is gone. This is terrible.  How can I recover what I have just spent a long time composing?

Oh! It just happened just now as I was typing! All highlighted and then gone! This time, I can right click and I have a choice to "undo", Why not in emails? Oh, if there is no answer/fix to this issue (since 2014 as far as I can see) why not?

Thank you for your time and attention to this.

Sincerely, J Cobler

PS I have no idea if the version I have is classic or new, it's via Go Daddy if that helps.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-05-03T20:54:55+00:00

    Hi, I'm Diane and I'm happy to help you today.

    Do you have a Microsoft 365 account through GoDaddy? Do you log into outlook.oggice.com in a browser? If so, that is webmail. New Outlook is the app that is replacing Windows Mail

    Did you try using Ctrl+Z to undo?

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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