Customize actions menu missing items

Question

Almost all of the options that used to be in the Customize Actions menu within Settings>Mail>Customize Actions are gone. Was that done on purpose or can you guys please restore all of those options!

This is what it looks like now. There used to be a whole lot more options, including the ability to add a download button which is very handy. As a business we save a LOT of emails, and having that button is very useful.

Answer 1

Hi,

I really do think it was a very useful customization, then someone in Microsoft decided to delete those useful actions like download, or even PRINT the mail.

I konw "CTRL+P" and all of those workarounds making loosing my time searching for answers to my mate's questions...

Why to leave a "customization option" in witch you cant customize a sh*t?

Answer 2

Dear Josh Roark

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description, I understand you concern with customize actions menu missing items

I do apologize for inconvenience, but Microsoft has made some changes to the Customize Actions menu, and some options have been removed in Outlook on the web. 

As a workaround, you may right-click emails and click Save as to download the emails.

If you have other questions, please feel free to let me know, I will continue to assist you.

Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

Best regards,

Allen | Community Moderator