Bank account

Justin Tomas 1 Reputation point
2021-07-04T23:56:30.823+00:00

Hi team

How do I change my bank account details in My Account portal?

I have a subscription to a work account that I have set-up for my business <******@indianaadvisory.com.au>

Thanks in advance

Justin

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  1. Anonymous
    2021-07-05T01:06:01.933+00:00

    You can follow along here.
    https://support.microsoft.com/en-us/account-billing/update-a-microsoft-account-payment-method-2ca44141-c10d-a693-7ea6-3a22f5213283

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Justin Tomas 1 Reputation point
    2021-07-05T01:26:30.307+00:00

    Hi there
    Thanks for your response
    I clicked on the 'Payment options' hyperlink in the link on the page you provided. It took me to a new Microsoft login page in which I tried logging inusing ******@indianaadvisory.com.au and it says that 'account doesn't exist'.
    Then I tried to troubleshoot this per the instructions and recover my username and the attached message appears.
    Can you please investigate further.
    Thanks
    Justin111579-capture.png

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  3. Anonymous
    2021-07-05T01:29:47.957+00:00

    If an account access problem then also try resetting via the account recovery form
    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  4. Justin Tomas 1 Reputation point
    2021-07-05T04:32:43.15+00:00

    Will resetting the account disrupt any other part of my services i.e. email?

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  5. Anonymous
    2021-07-05T12:15:57.007+00:00

    Will resetting the account disrupt any other part of my services i.e. email?

    Should be no issues assuming the recovery is successful.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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