Bank account

Question

Hi team

How do I change my bank account details in My Account portal?

I have a subscription to a work account that I have set-up for my business <******@indianaadvisory.com.au>

Thanks in advance

Justin

Answer 1

You can follow along here.
https://support.microsoft.com/en-us/account-billing/update-a-microsoft-account-payment-method-2ca44141-c10d-a693-7ea6-3a22f5213283

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Answer 2

Hi there
Thanks for your response
I clicked on the 'Payment options' hyperlink in the link on the page you provided. It took me to a new Microsoft login page in which I tried logging inusing ******@indianaadvisory.com.au and it says that 'account doesn't exist'.
Then I tried to troubleshoot this per the instructions and recover my username and the attached message appears.
Can you please investigate further.
Thanks
Justin

Answer 3

If an account access problem then also try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

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Answer 4

Will resetting the account disrupt any other part of my services i.e. email?

Answer 5

Will resetting the account disrupt any other part of my services i.e. email?

Should be no issues assuming the recovery is successful.

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