error adding a second email account

Question

I am trying to add a second email account to my outlook. I enter the email address but it doesn't prompt me for a password ir says "something went wrong with the account setup. Try a different account" Any ideas

* Changed to a question

Answer 1

Dear Abi Fisher Admin,

Good day!

Thank you for posting to the Microsoft Community. I am glad to assist you.

Based on your post regarding with "error adding a second email account", can see support Microsoft: Something went wrong and Outlook couldn't set up your account.

and for put password account you need to see : Troubleshoot Outlook email setup.

and go to Outlook never ask me for Password and follow below steps:

1-If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your
password, use the following steps to work around the problem.

Ensure that, on the IMAP details page, Require logon using Secure Password Authentication (SPA) is Unchecked. IMAP settings SPA unchecked

2-If this does not work,

Open Control Panel by pressing the Windows key, typing Control Panel, and selecting Control Panel from the search results.

Select Mail.

Select Email Accounts...

On the Email tab, select New.

Enter your name, email address, and then enter your password in the Password and Retype Password boxes. Then select Next.

Follow the steps on screen to complete your account setup. You may be prompted to enter your password one additional time.

When account setup completes, select Finish.

If neither of these solutions work, please let me know and we can explore other options.

Sincerely,