Outlook password problem

Question

Outlook keeps asking for my password. How can I get it to stop? (Office 2013)

Answer 1

Hi,

It might be really annoying if Outlook continually requesting your password. The following actions can be taken to troubleshoot and fix this problem:

Verify the connectivity of your internet: Make sure your internet connection is strong and operational. Password prompts can occasionally be caused by a shaky or inconsistent connection.

Update Outlook: Verify that the Outlook programme is the most recent version. Updates frequently come with enhancements and bug fixes to fix problems like password prompts.

Verify the settings for your email account: Check that the incoming and outgoing server settings, username, and password for your email account in Outlook are all accurate. Erroneous settings can occasionally cause password prompts.

Clear the cached credentials: Password prompts may arise from Outlook using out-of-date or inaccurate cached credentials. Credential cache clearing may be helpful. To carry out this:

Close the Outlook window. Open the Control Panel on Windows. Get the Credential Manager open. Find any credentials associated with your email account under "Windows Credentials" and remove them. When prompted, you can just enter your password and restart Outlook. Turn off add-ins: Installed third-party add-ins in Outlook can occasionally lead to problems. Try turning off any installed add-ins to check if the issue still exists.

Repair Office: You can try fixing your Office installation if the problem persists after trying the aforementioned solutions. Locate the Microsoft Office entry in the Control Panel and select the "Repair" option.

Speak with your email service provider: If the problems persist, there might be an issue with your email account itself. For help, get in touch with the support staff of your email provider.

You should be able to troubleshoot and fix Outlook's persistent password request issue by following these instructions.

Best Regards, Saurabh