Unable Remove Universal Print Connector

Question

Hi,

Please assist how could I remove the current Universal Print Connector.

Which I already have unregister the printer from Azure and computer client PC.

It keep showing in the Universal Print - Connector.

Thanks

Alvin Cheng

Answer 1

Hi,
Can you see the printer information of Universal Print page? Is the state stop or unknow?
Always we will perform the steps below to remove a Connector.
Unshare all the printers that use the connector from the Portal
Unregister all the printers that use the connector, either from the Portal or from the server itself
In an elevated PowerShell window, run:
Install-Module UniversalPrintManagement
Connect-UPService
Get-UPConnector
Remove-UPConnector -ConnectorId
copying the output of Get-UPConnector to find out your connector ID to feed into Remove-UPConnector. Make sure the account you use to sign in has Printer Administrator or Global Administrator rights, and a licence for Universal Print assigned to it.
Restart the Print Connector Service to clear up any local data, and then uninstall the connector.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

Answer 2

I followed the procedure above to remove the connector, but the last step (uninstall the connector) doesn't work.
All printers have been unshared and unregistered.
Powershell commands have been run successfully, no more ConnectorId are shown if I run Get-UPConnector.
Service has been restarted.
My admin user has printer admin privileges on Azure and a Universal print license is granted through Microsoft 365 F3.
Uninstall gives the following message

Answer 3

For reference, I was finally able to remove the connector.
Just before the final uninstall I had to remove the two MSI for the connector and the updater services by using MicrosoftProgram_Install_and_Uninstall.meta.diagcab
fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
After that I was able to remove completely the app from the control panel.