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Keep getting notifications about Microsoft couldn't connect to account how do I fix this so many scams going around

Anonymous
2024-01-27T14:28:31+00:00

I keep getting pop ups saying Microsoft couldn't connect to account and emails about the same issue so many scams going around how do I get rid of it or fix it on Samsung S 23 messages also say about fraud and sending me a pin to enter?? Is this legit I have changed passwords to my emails

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  1. Anonymous
    2024-01-27T15:04:20+00:00

    Hi, I'm Diane and I'm happy to help you today.

    That is referring to a connected account added to Outlook.com? You need to reenter the password.

    The settings are on View tab > View settings > Mail > sync Email but there is bug in that prevents that dialog from loading.

    Microsoft is aware of it and are working on fixing it but I don't have an estimate on when they expect it will be fixed. Sorry.

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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