Emails getting rejected from multiple services.

Question

We have been getting this message for over a month. We do not know what to do. It comes back from multiple services and is becomig untenable.

"Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361."

Answer 1

Eben,

We tried to reply to your email but it got returned (with different reasoning than the other emails). Here is the message we get when we receive return emails from aol, comcast, yahoo, sbcglobal, and gmail plus a few others:

Delivery has failed to these recipients or groups:

(example email) ABCDEFG (******@aol.com)
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Answer 2

Hello info fishercanvas.com,

Good day. Thank for posting in the community.

I'm sorry to hear that you're experiencing issues with your emails being rejected by multiple services.

However, This error message usually indicates that the recipient's email system is not accepting connection requests from your email system can be related to multiple cause. So to be able to help efficiently kindly share a full error with us

We look forward to your reply. This requested information will help us narrow down the scenario and find the right troubleshooting. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.   SincerelyEben Ezer Tres | Microsoft Community Moderator

Answer 3

Hello info fishercanvas.com,

Good day. Thank for posting in the community.

We've received your query, and you can expect to receive response from one of our community moderators accordingly.

At this point, we appreciate your patience and cooperation. Thank you.

Sincerely,

Community moderator