blocking emails

Question

I have windows 11 , in my new outlook I don't have the option to block someone's email, like junk ,any help?

Answer 1

Thanks for the additional information, Carlo-62.

My apologies for the late reply, but with this situation of yours you need to contact a Microsoft representative by phone or chat for more advance help on this issue. The thing is you need someone to be remotely accessing your computer in real time and then resolving this issue for you. Our phone and chat people are capable of that.

Whether you prefer to contact our phone or chat teams, you can do so by visiting the following link:

https://support.microsoft.com/home/contact?ContactUsExperienceEntryPointAssetId=S.HP.outlook

Once you have the link opened, please do the following:

(1) Login to your Microsoft account using the sign-in option at the upper right corner of the opened link. Use the same account you used to log-in to this forum.

(2) Provide a brief description of your issue and click on Get Help.

(3) Click on Contact Support at the bottom of the results that appear.

(4) Click on Confirm after making sure what product you're having a problem with.

(5) Finally you will get the option to connect with a chat representative or to be called by a phone representative.

Screenshots below for reference.

Do take note though that the hours of operations for our phone team are (All U.S. Pacific Time): * Monday to Friday: 6:00 AM to 10:00 PM & * Saturday to Sunday: 7:00 AM to 6:00 PM while the chat team is 24/7.

Thanks for choosing Microsoft! We’re here when you need us.

Respectfully,

Glenn

Answer 2

Hello, Carlo-62.

 

Welcome to the Microsoft Community Forum! Please accept our warmest regards and sincerest hope that all is well.

 

I'd be happy to help you with that. In the new Outlook for Windows blocking someone's email is still possible by doing the following:

1. Open the email from the sender you want to block.
2. Click on the three dots (...) in the top right corner of the email.
3. Select "Block" from the dropdown menu.
4. A confirmation message will appear. Click "OK" to confirm.

Once you've blocked someone's email, any future emails from that sender will be automatically moved to your Junk Email folder.

Let me know if this works for you.

Hope to hear from you soon.

 

Sincerely,

 

Glenn Rue

Forum Moderator

Microsoft Community

Hi Glenn, thank you for answering my question, the only thing is on my outlook I don't have the "block " on my drop  down menu, I don't know why, I do have Windows 11. Thanks again.

Answer 3

Hello, Carlo-62.

Welcome to the Microsoft Community Forum! Please accept our warmest regards and sincerest hope that all is well.

I'd be happy to help you with that. In the new Outlook for Windows blocking someone's email is still possible by doing the following:

1. Open the email from the sender you want to block.
2. Click on the three dots (...) in the top right corner of the email.
3. Select "Block" from the dropdown menu.
4. A confirmation message will appear. Click "OK" to confirm.

Once you've blocked someone's email, any future emails from that sender will be automatically moved to your Junk Email folder.

Let me know if this works for you.

Hope to hear from you soon.

Sincerely,

Glenn Rue

Forum Moderator

Microsoft Community