Reboot when moving large files. Bugcheck 0x0000007e

kardon 1 Reputation point
2021-07-05T07:50:08.903+00:00

Hello everyone,

I have a VM running the latest Server 2019 build and noticed that when moving files larger than ~50GB's the server reboots. Those files are being transfered with Acronis Files Connect from iMac Pro's.
I'm getting the following error:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000094, 0xfffff80b3df92f29, 0xffff8608e7fe22a8, 0xffff8608e7fe1af0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: b3a000b7-52b1-485a-a0ad-d1f8131f69f9.

Thanks!

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Percival Yang 721 Reputation points
    2021-07-06T02:55:01.883+00:00

    Hi
    @kardon
    Just to check your problem first, you used the Acronis File connect to transfer larges files from Mac to VM server2019, however it fails and reboot. To help us proceed better, we hope you provide further information, for example.
    What’s the status before reboot, directly shutdown and reboot or standstill and then BSOD?
    During which phase of transfer does this happen, beginning or halfway or in the end? at what exact persentage
    Before reboot, has the transfer gotten stuck when transferring exclusive files, do you have the file name?

    Hope this can help you
    If your need further help, be free reply to me at your convenience.

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