Microsoft Editor not working / Languages stuck

Question

Hi

My Microsoft Editor in Outlook does not work in any version. It does not matter if i am using the Windows app, the website in Chrome or in Edge. The spell check does NOT work. I check the Microsoft editor settings and it tells me i can only use three languages. There are already five languages. When i try to delete them, they reappear when reloading the page. I am unable to delete them in the windows app, chrome, or edge. I think this is why I no longer have spell check. I cleared my cookies, but that also didn't work. I also have no idea what language LA-001 is.

Any help would be appreciated as this is in my business email. And mailing typos is embarrassing

Answer 1

Dear Dietrich Janssens,

Many thanks for the response!

I have done more research on this, but I didn't get any more information. Since this is happening in both the Windows app, the website in Chrome or in Edge; It is likely due to another error that needs further checking on the server backend, because our forum lacks relevant knowledge and permissions, so to better help you, please kindly try to create a service ticket in the Microsoft 365 admin center to support > service requests through navigation, as they have more access permissions than on this forum, and professional engineers will further help you.

Note: If you are not using admin account, please kindly ask your admin within your organization for help.

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated. Hope you all the best!

Sincerely,

De Paul| Microsoft Community Moderator

Answer 2

Hi

Thanks for the research!

The issue still persist and i'm unable to delete the languages or have spell check. Have you found any solution for this?

Thanks!

Answer 3

Dear Dietrich Janssens,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description, I understand that you have a query "Microsoft Editor not working / Languages stuck."

After thorough research and testing, I found similar issue when tested this, however, I didn't see this language LA-001 in the list of standard language codes, we’ll find a specially designated code “001” which is designated for the geographical region “World” and La that may be Laos, but I didn't get this combination.

We apologize if we are not able to meet your requirements; however, thank you for bringing this to our attention, we will be investigating this and will inform you whenever we get useful information.

For other concerns, please do not hesitate to add you post in the Microsoft Community Team.

Thank you for your cooperation and understanding.

Sincerely,

De Paul | Microsoft Community Moderator